Customer Success January 27, 2022 5 Key User Retention Metrics for SaaS [+ How to Measure and Improve Them] Sophie Grigoryan Content Project Manager 14 min read
Customer Success January 20, 2022 The Ultimate Guide To Creating Your SaaS User Adoption Strategy Sophie Grigoryan Content Project Manager 26 min read
Customer Success January 12, 2022 Customer Success Metrics in SaaS: The Ultimate Guide For Driving Growth Userpilot Team 18 min read
Customer Success November 29, 2021 What is Customer Effort Score (CES): The Ultimate Guide to Measuring and Improving CES Sophie Grigoryan Content Project Manager 15 min read
Customer Success October 7, 2021 How to Find the Best SaaS Help Desk Widget [In-Depth Guide] Sophie Grigoryan Content Project Manager 17 min read
Customer Success June 22, 2021 17 Actionable Customer Success Strategies To Drive SaaS Growth Sophie Grigoryan Content Project Manager 16 min read